They are miracle workers. Your final price will depend on your specific project, but customers have reported that, s 16 years in business and high BBB rating indicate that its a trustworthy company, and many customers were satisfied with its quality and. Mr. West Shore, you have all my money but you will not respect me enough to provide transparencies in your business practice. Smitty The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. This helps you know what kind of service you are going to receive and the level of care that the employees will put into their work. Your experience with West Shore Home bathroom remodels will begin with an in-home design consultation and quote. West Shore Home is a popular remodeling company that offers shower, tub, window, and door installations. In 2021, West Shore Home was the countrys largest door installer on the Qualified Remodeler Top 500 List, and it ranked sixth among remodeling companies overall. They completely cleaned up everything each day before they left. We purchased a package 9 months ago. Thanks to all for your help. Some customers have said that West Shore Home is more expensive than some of its competitors. 2023 BestCompany.com LLC - All to its name, this indicates that we receive compensation from the company in exchange for referring prospective Bradenton, FL, John ferry Tavner C was very professional from the time I greeted him at the door to the time he completed the service on the shower. We had both of our bathrooms remodeled with new acrylic showers and raindance doors including new fixtures. We were so impressed with Zack and his level of professionalism and knowledge about the company and the product he was selling. They conducted themselves in a skilled and professional manner and were pleasant and courteous in every way. See design consultant for details. They were here on time and very courteous. Thank-you so much!!!!! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They answered my questions as they arose and were friendly, efficient, and knowledgeable. depends on several factors, most notably the bathroom size and extensiveness of the remodel. . Clayton NC. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. West Shore is new to the Alabama area and have made such a great impression here, we had to wait over 2 1/2 months! Shelbyville, KY, Phillip Lagrave BBB Business Profiles may not be reproduced for sales or promotional purposes. Yesterday she came with Deon and Joe and today she came with Jordan. On August 9, 2021, West Shore Home installed a new shower in our bathroom. Five star review if it's true. Founded in 2006, West Shore Home is a home improvement company that specializes in bathroom remodels, window installation, and custom doors. Avie Eadens. Did an excellent job. According to Remodeling magazines 2021 Cost vs. Value report, a mid-range bathroom remodel has a 60.1% return on investment. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. Im a very satisfied customer.Alina B. via BBB, Our installer was Jimmy. We strive to be the best window contractor, because we believe it is all about helping people. Bathroom remodels increase your homes value and make it more comfortable to live in. He came in & put the caps in place, three smaller pieces. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and Window installation is only available in the companys Florida, Indiana, Kentucky, North Carolina, and Pennsylvania locations. Any finance terms advertised are estimates only. See design consultant for details. However, some homes may have a bathroom for every bedroom. They left it incomplete (missing the faucet) and now, not even 1 week in, the bottom shelf is loose! I was told no it was a package deal that could not be separated. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveller reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. Thanks Axel and Shirley Rouse, Jerry S and Tristan B was very professional with their work. Offer not valid on previous sales or estimates and cannot be combined with other offers. I had a Crack in my previous shower and it was causing damage. Appointments Call. After the project was complete, I asked for a breakdown of all cost in respect to the labor, fees, and materials used for the project in my shower. increase your homes value and make it more comfortable to live in. Others have said that they felt like the sales rep who came to their home was pushy and tried to up-sell them using hard sell techniques and comments about a "special" offer or promotion. they were kind, courteous and so skilled. Thanks everyone so much!!! Your final price will depend on your specific project, but customers have reported that West Shore Home is slightly more expensive than average. When I wrote my review on my bathroom installation I forgot to mention the sales representative that came to my home Alex S. Alex represented the company with a lot of knowledge about the products his company sold. our Best Company for Business product. We love the walk-in shower. It was awful. | West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. We were sceptical at first because we had only heard of West Shore Home through television commercial ..however we are AMAZED and OVERWHELMED WITH JOY that EVERYTHING was completed in a timely and efficient manner. Overall, customers were pleased with their finished projects from, . Customer service was poor. Need to find a different location? He removed our tub-shower combination and put in a new acrylic walk-in shower. Attractive shower surrounds, accessibility features, and flexible financing are just a few reasons to renovate with us. They did an excellent job, my patio doors look great.They were installed perfectly. They worked until the job was done. The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. The West Shore Home Showers The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. You should be VERY PROUD AND HONORED to have JAMES W AND TIM F on your team representing your company as well as CODY LOFTUS. They had it installed in the one-day time frame as promised. My installers were Brian J. Allison Park, PA, Joyce Sanford Ends 5/7/2023. I am so happy with my new walk-in shower! Affiliate Disclaimer: All products and services featured are independently selected by our editors. Garner, NC, Axel Rouse This compensation does, Pennsylvania (Pittsburgh, Harrisburg, Mechanicsburg, Lancaster), Florida (Tampa, St. Petersburg, Clearwater, Brandon), North Carolina (Winston-Salem, Eastern North Carolina, The Triangle, New Bern). The installers Alex and Mason installed the travertine look and it is beautiful in the guest bathroom. 2023 Trustpilot, Inc. All rights reserved. The installer at that time did an excellent job. Working alone, he finished the job in 6 hours. Thanks guys. We are looking forward to using this nice big shower and not having a fall or trip over the old tub we had. Some. I am flabbergasted. Had many problems with the installation work and confrontations with the management staff at the home office in central, . The company offers several tub and, options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. The work was bad. For example, West Shore offers low-interest payment plans for as little as $89 per month, deferred payment plans with no payments for up to 12 months, and 0% deferred interest plans. They are a very skilled company. I would would think for $15,000 they could throw in a nice shower head. West Shore Home allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. We even asked for a refund for the remainder of the project but cant get any help! I have loved this process from start to finish. Very professional. Bathroom Remodeling Contractors Atlanta GA | West Shore Home Offer Terms For Sales: (717) 697-4033 Phone Number: (717) 697-4033 Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Atlanta, GA West Shore Home BACKED BY OVER 20,000 FIVE STAR REVIEWS I paid all the cost up front for a shower remodeling. We would recommend him for future installations., We call and leave messages, and its clear they are avoiding us. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. He certainly is an asset to this company. West Shore Homes has a great asset in the installers that did my bathroom remodeling yesterday and today. Ad Choices. Youll need to contact a salesperson to schedule a time for a design consultant to visit your home for a free estimate. You can custom design your bath adding seats giving you the extra support while showering. They both was very nice to my husband and myself. They praised the installation team and the process itself. Her professionalism and knowledge in bathroom remodeling is outstanding and her managerial skills is by far the best I've seen. We would recommend him for future installations. We were hoping this was the right decision-BUYER BEWARE. Very Unhappy. They answered all my questions This was overall quality service. At first I was so impressed with this company but now I'm so unsatisfied. We then chose the products we wanted and set up a date for installation. Lastly, they cleaned up both days before they left. s technicians can perform a few other general remodeling services around the bathrooms wet area. , and it ranked sixth among remodeling companies overall. It was a bit expensive but we figured that the Quality of the product was worth the cost. They did a fantistic job and cleaned up everything before they left. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. Now we are Raving Fans!!! BBB Business Profiles may not be reproduced for sales or promotional purposes. 261 were here. You were awesome. West Shore Homes technicians can perform a few other general remodeling services around the bathrooms wet area. Jonathan and Michael did an excellent job with the installation. deserve their business. services that, when utilized, may impact its score on BestCompany.com. very expensive for what you get I recommend shoppers to continue to shop and stay away from Westshore homes. Heres what some West Shore Home customers had to say about their remodeling experiences with the company. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse., Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. Although I felt the price was steep, we hired West Shore Home to do the work. customers had to say about their remodeling experiences with the company. They did a great job. Received an estimate. Many of West Shores products function similarly to tub liners in that they include grout-free wall surrounds in addition to the tub or shower itself. unprofessional new untrained young employees. 3 Things to Look for in a Bathroom Remodel Company. Everything else was amazing. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. Because theres no grout to scrub and our products are mold, mildew, and crack resistant, cleaning your new bath or shower is a breeze. The next day we got a call to schedule our install which was the following day so we had a new shower 2 days after we met with Clayton and they finished in 1 day!! **Free install is equal to 20% off the total project price. In September, 2021 Coleton B came to my home and showed me the options for converting a jetted tub to a walk-in shower. I had to caulk it myself. We even asked for a refund for the remainder of the project but cant get any help! It is very expensive. I am so excited of how much room I have in my walk-in shower and no longer will hit my toe. We also analyzed the 100 most recent reviews on various sites including Best Company, Google Reviews, and Trustpilot across various locations and branches. Below are some key pros and cons of West Shore Home. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that He listened never tried to take over and talk us into something other than we wanted. Kinston, NC, Shirley Rouse West Shore Home (WSH) is a home improvement company that offers limited bathroom remodeling and door and window installation in some locations. Paul was great in explaining what would be done, when, and how. We remodeled main bathroom walk -in shower. Luckily this was not a problem for us. When no one did, I called back (this was three weeks later) and there hadn't even been a case written up on it. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Darry came out on the date of repair. You begin to hear more noise from outdoors. UNHAPPY I have CALLED AND CALLED and at one time I was assured someone would come out. West Shore Home's bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. By simply wiping the nonporous surfaces, you can effortlessly maintain a clean bathroom space. The guy came in and quoted 21,000. I should have cancelled and never paid them , Avie Eadens Ray and Eric did a fantastic job installing our new shower, and it looks great. Then later I had black mold show up in the chalk. We were never inconvenienced. Exactly what we wanted and it looks beautiful! They cleaned up everything inside and outside on the yard and driveway. By 4 oclock the job was completed & just beautiful. On 10/27, they claimed they had the wrong faucet for the bathtub and that they would return on the morning of 10/28 with the correct part. This includes installing, as well as completing the required demolition to convert a tub into a. for more information about the companys specific services and products. DC made correction and customer decided not to move forward considering the price change. We provide a seamless experience from beginning to end, without cutting any corners. Hopefully, the gentleman in charge will lighten up/understand their customers., and is available in 23 cities across 16 states. This is a multi-location business. The project itself is not a complete waist but needs further repairs and adjustments because improper window seals were installed which leads to water leaking into the outside room of my house. Tampa, FL, LaCelle Howard New orders only. With a large selection of options and accessories, you can customize your new bathtub exactly the way you want it. Gave me paperwork for warranty and how to care for my purchase. Stone Mountain, GA, Edie Anderson Working alone, he finished the job in 6 hours. The companys website does have several details about financing. They came right out to inspect and scheduled immediately. one star review if it's a scam. Call 866-393-4573 for financing costs and terms. Hemingway, SC, Joseph Ross We also read each companys. They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. Kansas City, MO, 1 year ago We are completely thrilled with our new shower! The customer service it is so nice too. s website doesnt provide many details about pricing. I didn't want a curtain. The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. They were very accommodating and answered any questions. West Shore Home products come with a lifetime guarantee. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. Now just a week and a half later we have a shower with a leaky shower head and low water pressure, and shower doors that don't close all the way, and a squeaky floor everyone we take a step like we live in a mobile home, which we DON'T! The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Our shower was a BIG job and it took them 2 days. All of its windows include a full lifetime, . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. rights reserved He gave you all the information you needed to make and informed decision, he answered all of my questions and I was comfortable with the purchase that I made. BBB Business Profiles generally cover a three-year reporting period. s pros and cons, services, availability, and customer reviews. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Harrodsburg, KY, W T Jackson Jr Youll want to make sure that West Shore Home offers the service or product you need at the location nearest you, as its window and door services are not widely available. Oh by the way they knew it was a VA backed install so are they trying to take advantage of that? 100% of a No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. Offers high-quality products and workmanship, Limits bathroom remodeling services to acrylic tub and shower installation, Can install new showers, tubs, windows, and doors in a day or two, Provides little information about its products, including whats available in different locations, Has an A+ rating and accreditation from the BBB, Some reports of pushy sales reps and aggressive attempts at upselling. Cleveland, OH, Aliyah McKenzie (Lily) WEST SHORE HOME - 22 Photos - 220 Charis Dr, Moody, Alabama - Kitchen & Bath - Phone Number - Yelp Auto Services West Shore Home 9 reviews Unclaimed Kitchen & Bath, Windows Installation, Door Sales/Installation Open 8:00 AM - 8:00 PM See hours See all 22 photos Write a review Add photo Location & Hours Suggest an edit 220 Charis Dr Moody, AL 35004 One more thing you have to pay for upgrade. The company began in 2006 as a tub and shower installer but has expanded into windows and doors over the past few years. At west shore home you will learn everything you need to know about windows and doors or shower and baths, or both. Get a Free Quote Today. to learn about product coverage and transferability. Our products are made of durable materials that resist wear and tear, so your new bathtub will look new for decades with minimal maintenance. Winter Haven, FL, 1 year ago I'm not really sure what to say about this company. Book L'Imperatore B&B, Sestu on Tripadvisor: See traveler reviews, 16 candid photos, and great deals for L'Imperatore B&B, ranked #4 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. You may also prepay your account at any time without penalty. Find out how we combat fake reviews. I have never received a call back.Recap of issues:- The bathtub faucet was never installed - The bath installation seems to have damaged or blocked the sink drainage pipe. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. April 17,2023. It is always great to see excellent leadership and a crew that respects their crew leader especially when she's a woman in charge. Copyright 2023 West Shore Home. The cost typically breaks down to about $100 to $200 per square foot of bathroom. Ends 5/7/2023. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. While it was a long wait time and they did have to reschedule we are now very happy with our choices. The response from Mr. West Shore, "I don't know what the exact cost for materials are for the project." Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To say that I am disappointed is an understatement., They always keep their word on taking care any issues. No problem! They were vigilant about keeping their work area picked up and cleaned before leaving. , and Virginia. A design consultant will come to your home, assess your bathroom, and give you a quote on the spot. West Shore Home 4.9 707 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 99% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 12031 Westhall Drive, Charlotte, NC 28278 https://www.westshorehome.com/locations/charlotte-nc/ Get a Quote Hours I would recommend West Shore Homes to anyone with installers like them. Great job! Some homeowners also complained about delayed projects that stretched into months-long installations. Reviewed September 27, 2020 via mobile . They were very courteous and friendly and explained what they were doing. Below, weve broken down West Shore Homes pros and cons, services, availability, and customer reviews. Ooltewah, TN, Jerry Rea It also doesnt offer tubs or showers made from materials other than acrylic. My review is to tell how great the work done byZach H was. Date of our experience was April 19, 2023. My installation crew Joe, Jacob and Jonathan were professionals and experienced from the beginning. Anyone can write a Trustpilot review. One of my sinks will no longer drain, and that sink shares a drainage pipe with the shower. customers to them. You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. Thank you, guys, so much for a job well done. I should not be having this issue with a new installation. We hope to work with you soon. I highly recommend West Shore Home. So I ask for an itemized estimate with only the larger bathroom. You absolutely rock. We can't wait for many great years of . West shore installed our bathroom with mismatched hardware (faucet, showerhead etc) so we called and changed the colors to matte black, they came out months later and added doors and black matte hardware as requested, including 2 inches larger floor pan. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse.Randy T. via BBB, Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. All of its windows include a full lifetime warranty. At West Shore Home, we are all about Fast, Convenient, Risk-Free Remodeling. West Shore Home installs high-quality baths and showers in just one day. Our sales rep, Holly was amazing! Thanks Derek and Sam. We evaluated each companys offered services and state availability. My husband & I are very pleased with the final product. Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only).
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