Companies can ask for reviews via automatic invitations. Honestly, they don't care about the consumer! Sometimes just need a bit of patience for shipping especially during covid and holiday times . COKODIVE 4+ Sangkyu An Designed for iPhone 4.2 31 Ratings; Free; iPhone Screenshots . They have horrible costumer service and I might just have to call my credit company to get a refund since I feel like Ive fallen for a scam. We always wish your company to grow much larger amd reach great heights so that all can get kpop merches around the world. You can use it when you are checking out. At the same time, Cokodive Discount Code will be issued in certain periods. All rights reserved. I use Cokodive often as they always have good quality kpop merch at affordable prices. HotDeals uses cookies from third-parties or affiliate networks to So it cant be other way around. All I am going to say is please shop around and don't get ripped off. Stay away.They also make you pay extra for fast shipping because of covid but my album never arrived. Cancellation request must be requested immediately after receiving the order confirmation email. Couldn't be happier. the Mag arrived with any issues and they even add a BTS poster. Other than that the clothes are way too over priced I went shopping and had a look around. There is one thing you need to pay attention. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. Always my go to for bts merch orders and dvds. Badly package that the contents was freely moving in the box and because of thin boxes that were all ripped the contents could have fall out of it. Only issue is that prices are hiked up by 15-20 or so when converted but I understand that's how they make money and they are providing limited-edition items unavailable where I am. For more information, please see our I really do recommend them and i plan to place another order soon :). I want to cancel and not reorder. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. Despite their policy on refunding for preorders. I will never buy from this site ever again. !Edit: just wanted to add that they also delete 1 star reviews on their website - very shady. All I am going to say is please shop around and don't get ripped off. We are selling Kpop merchandise and BTS merch as well but we are only distributor, so sometimes the items can be pricey but we would never sell something that is not authentic." more the fool me i guess . If you continue Wish you best of luck for your success, Pre ordered TXTs new album from cokodive with the lucky draw photocards. Only issue is that prices are hiked up by 15-20 or so when converted but I understand that's how they make money and they are providing limited-edition items unavailable where I am. They won't refund because you can't cancel orders, but they still won't post it. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. I love this store and so far everything has been good. COKODIVE is based in South Korea. They will not ship your order! They have horrible costumer service and I might just have to call my credit company to get a refund since I feel like Ive fallen for a scam. ), *For DAMAGED, DEFECTIVE, or MISSING MERCHANDISE. I contacted them on Facebook, Instagram and twice through email but no response from them. Can you still place an order? Then, you can place a new order and choose from the available delivery options. Thanks! Fantastic I really love cokodive ! Please check our NOTICE page for the shipping cost information. The sound is amazing the effects work great and the bluetooth worked instant. The order got delivered very fast from Korea to Germany, there were no problems at all and my Lightstick was secured in the package with lots of bubble wrap. For another item, they sent me an email that it was no longer available and gave me a coupon code and refunded the money. Their prices are not worth it! Returns must be approved by COKODIVE before shipment Returned items must be in original condition, and contain both the original parts and packaging Returns should be sent postpaid if the reason for returning is not from damaged . They have the worst customer service as well. Thankyou for such a trustworthy company., I have been following page for a long time. U have been always helping us with this. In some cases, we may be able to reach the seller in timeto cancel your order. All your payment information is encrypted and processed through Paypal, which is the most trusted online payment solution on the Internet. I preordered Bts' Proof on the 13 of May, fast forward to the 3 of July and the order is yet to even be shipped!I've sent them numerous emails but never got an answer. Now im left with nothing and these items will not come back again. If this worries you, a tracking number and insurance would be a good investment. But their adamant. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If it's still early in the order process, you can get in touch to find out ifwe can edit your ordereditemsor change your delivery address. ). Shipping took about two weeks (took over a week to be dispatched but then arrived within days) and the quality was as expected! Cokodive is a great place to shop for K-pop merchandise and albums. I always recommend Cokodive to all the kpop lovers who want to buy stuffs. First of all I love the way they treat their customers,they literally thank each and every customer for supporting and buying their products. Hi,I am sorry about your experience, can you provide me yourorder number? We also ensure all reviews are published without moderation. Does such a nice discount make your heart flutter? I rewrote my query three times thinking that maybe there is something wrong with the chat function, since every other time I received a timely reply. I'm afraid the short answer for this question is that you didn't. It's a piece of cake to place your order at the items you want with less money. In this conversation. 2023 Trustpilot A/S. The Cokodive team are very helpful in any situation where I need to contact them. Verification can help ensure real people write reviews about real companies. Contact usif your order hasn't arrived within 15 days so we can figure out what's happening. Information provided by various external sources. I was unsure at first about ordering but would order from here again if I really wanted something. But it will prevent me from purchasing more in the future. It goes against our guidelines to offer incentives for reviews. I received an email today Feb. 18th with a cancelled order for the two BTS Merch I bought, with no explanation, apology or compensation for their major mess up. and our I tried to contact them on several platforms for nearly a week about a missing order and got zero responses. I've even made the same mistake a few days ago by placing another order of product NOT on preorder. First of all I love the way they treat their customers,they literally thank each and every customer for supporting and buying their products. Choose the item you want at cokodive.com and add the item to the shopping cart. So Rolling Stones USA didnt print anymore numbers of the BTS mag so Cokodive was pretty much amazing and offered me an option, which was to refund the money back or get a korean version of the same magazine. Information provided by various external sources. They tend to oversell a lot of and will cancel your order at any given moment! I just hope they will send my orders asap. With only easy steps, you can use your Discount Code. All your payment information is encrypted and processed through Paypal,the most trusted online payment solutions on the web. They have the worst customer service as well. You can find the size chartof each product on the product page which provides the detailed measurements of the product. CHRISTMAS CARD - 1ea (Limited Ver. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Information provided by various external sources. Yes, sometimes it takes a few weeks before the order is shipped, but 9,50 Euro for FedEx Express from Korea to Ireland (arrives in 3 days) is outstanding. The only problem that I've ever had was recing packages late, but that is also due to covid 19. This was on the 5th May. 19C, Lockhart Ctr., 301-307 Lockhart Rd.WanChai, Hong Kong. Is it still in stock on the shop? COKODIVE always gives priority to customers' shopping experience. Read reviews, compare customer ratings, see screenshots and learn more about COKODIVE. Ive been a loyal customer of cokodive and they have always provided great quality products with super fast shipping. Forceful I must say. 130 customs for a 200 order is insane!! Other than that the clothes are way too over priced I went shopping and had a look around. If your order can still be canceled, you'll see the Cancel order option. Then you'll see a box says "Enter Discount Code", then you can enter your Coupon. FREE EXPRESS SHIPPING for most of the countries, Tax included and shipping calculated at checkout. But Hoping to win any one of Ur GA's never loosing hope , This is one of the few kpop stores that is very genuine and generous to its followers. from the web and via third-party applications. Stay away.They also make you pay extra for fast shipping because of covid but my album never arrived. You can also cancel your order and place a new one with the items you want. Both order are marked as UNFULFILLED.never buy from them at this point I prefer to order from Weverse and pay the enormous shipping fee! I would never order from here again. You can usually cancel yourorder immediately after it's placed, before the order is too far along in the process. They refuse to cancel my order & give back my refund. Sure, they follow the same rules as our returns. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Here are 8 tips for writing great reviews. No matter where you are in this beautiful big world, they always try their best to deliver the goods for you. Usually, we process your orders within 3-10 business days and the deliveries take 2-5 business days (can take up to 10 business days or more) for express shipping. 10% Off Cokodive Orders Plus Free Shipping. We also ensure all reviews are published without moderation. On average, we find a new Cokodive coupon code every 10 days. I preordered 2 skzoo dolls, and i had to wait about 4 months until they were going to ship. We use dedicated people and clever technology to safeguard our platform. In some cases, we may be able to reach the seller in . All rights reserved. It goes against our guidelines to offer incentives for reviews. Sometimes shipping time and delivery time take quite along but I dont even consider it a problem, because there are a lot of people ordering and I live very far away from South Korea. - Please note that international shipping is expensive and involves many custom fees for some countries, therefore, we recommend you to check your cart and the shipping information carefully to avoid cancellation and return requests otherwise you will need to pay round trip shipping fees and possible customs fees. First of all, you can go to the official site of Reddit. Thank you guys so much you have helped my Kpop collection grow beautifully, I love Cokodive. Read reviews, compare customer ratings, see screenshots and learn more about COKODIVE. Stay away from Cokodive! Find out how we combat fake reviews. Want to save even more? Find out how we combat fake reviews. I canceled all my weverse Proof preorders and ordered from cokodive instead and yes.you do get the POBs. Its only on the rare occasion like with me do parcels not arrive on time. I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. I'm very satisfied and I will buy the next album from them for sure. I just hope they will send my orders asap. Cokodive 20% Off Discount Code only lasts for a limited time. I've ordered twice from cokodive. "THE BEST MERCH WEBSITE"EVER. I am still waiting for my order to be dispatched, I have sent many emails to to told my order will be dispatched in a couple of days, yet its still not dispatched to me. WHOLESALE / RESELLER / GROUP ORDER INQUIRY. We use dedicated people and clever technology to safeguard our platform. Used to trust this company. I really do recommend them and i plan to place another order soon :). I placed an order and my item arrived within the estimated shipping time, nicely packaged and perfectly intact. To make a return request, pleasecontact uswithin 10 days of delivery. Find out how we combat fake reviews. They also offer exclusive items that can only be found at Cokodive. 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